TeamPuls® is based on a questionnaire which items which have to be rated by every team member. Responses are anchored on a 4-point scale ranging from "stronly disagree" to "strongly agree". The statements refer to the effectiveness and performance of a team and are assigned to the 7 success factors of teamwork:
|Goal - & performance Orientation (GP)||refers to the way in which objectives are set, the review of the achievement of objectives and their impact on performance.|
|Commitment & Accountability (CA)||describes the emotional commitment of the team members to the team, the level of mutual support and initiative.|
|Team Communication (TC)||refers to the mutual flow of information, the efficiency of meetings and the constructive handling of conflicts.|
|Team Leadership (TL)||includes target-oriented influence, interpersonal interaction and external representation of interests.|
|Team Organization (TO)||includes self-organization regarding the planning and distribution of tasks as well as the way of decision-making.|
|Task-oriented Learning Activities (WL)||describes the quality of the learning objectives, the planning of the learning activities and the error culture in the team.|
|Organizational Integration (OI)||includes the quality of the external interfaces, the resources provided and the autonomy granted.|
TeamPuls® can be adapted flexible:
Standard version: includes 56 statements, whereof each success factor contains 8 items.
Additional team type-related modules: 10 team type-related statements, which cover the specific requirements of different team types and are assigned to the 7 success factors.
The following modules are currently available:
|Team Type||Item (example)|
|Management||The strategical alignment of the (unit of the) organization is defined jointly.|
|Production||The workmanship is effective and efficient and follows defined standards.|
|Social Service||The course of action of each team member is characterized by a strong customer-service orientation.|
|Technical Service||Grievances and complaints by customers are resolved courteously and quickly.|
|Sales and Consulting||The composition of the team is fully suitable to the team´s taks with respect to the occupational qualifications represented in the team.|
Organizational adaption: The questionnaire can be adapted to the specific circumstances of the respective organization, e.g:
The questionnaire is available online, which allows an economic execution. In addition, a paper-pencil version is also available.
The questionnaire is available in the following languages:
* paper-pencil only
The questionnaire can be used in all areas with teamwork, e.g:
In case of newly formed teams the members should work together for approx. 1-3 months* - depending on the intensity of the cooperation - before participating.
*in case of daily cooperation in the production area approx. 1 month; in case of sales teams with a high level of individual work approx. 3 months
A team consists, if possible, of a relatively small number of people
The minimum size should be approx. 4-5 persons, otherwise a qualitative analysis (e.g. inventory in a meeting) is more useful than a written survey. The maximum size for real teams is usually 10-12 persons, whereby individual exceptions due to the procedures/technological processes are possible.