What is TeamPuls® based on?
TeamPuls® is based on a questionnaire which items which have to be rated by every team member. Responses are anchored on a 4-point scale ranging from "stronly disagree" to "strongly agree". The statements refer to the effectiveness and performance of a team and are assigned to the 7 success factors of teamwork:
| Goal - & performance Orientation (GP) | refers to the way in which objectives are set, the review of the achievement of objectives and their impact on performance. |
| Commitment & Accountability (CA) | describes the emotional commitment of the team members to the team, the level of mutual support and initiative. |
| Team Communication (TC) | refers to the mutual flow of information, the efficiency of meetings and the constructive handling of conflicts. |
| Team Leadership (TL) | includes target-oriented influence, interpersonal interaction and external representation of interests. |
| Team Organization (TO) | includes self-organization regarding the planning and distribution of tasks as well as the way of decision-making. |
| Task-oriented Learning Activities (WL) | describes the quality of the learning objectives, the planning of the learning activities and the error culture in the team. |
| Organizational Integration (OI) | includes the quality of the external interfaces, the resources provided and the autonomy granted. |
TeamPuls® can be adapted:
Standard version: includes 56 statements, whereof each success factor contains 8 items.
Additional team type-related modules: 10 team type-related statements, which cover the specific requirements of different team types and are assigned to the 7 success factors.
The following modules are currently available:
| Team Type | Item (example) |
| Management | The strategical alignment of the (unit of the) organization is defined jointly. |
| Production | The workmanship is effective and efficient and follows defined standards. |
| Social Service | The course of action of each team member is characterized by a strong customer-service orientation. |
| Technical Service | Grievances and complaints by customers are resolved courteously and quickly. |
| Sales and Consulting | The composition of the team is fully suitable to the team´s taks with respect to the occupational qualifications represented in the team. |
Organizational adaption: The questionnaire can be adapted to the specific circumstances of the respective organization, e.g:
- Adaptation of the wording to the internal organizational language
- Addition of organization-related examples to the items
- Remove/add questions
The questionnaire is available online, which allows an economic surveying process.
The questionnaire is available in the following languages:
- German
- English
The questionnaire can be used in all areas with teamwork, e.g:
- in research and development
- in production teams / semi-autonomous groups
- in service teams of the service sector
- in management and leadership teams
- in sales and consulting teams
In case of newly formed teams the members should work together for approx. 1-3 months* - depending on the intensity of the cooperation - before participating.
*in case of daily cooperation in the production area approx. 1 month; in case of sales teams with a high level of individual work approx. 3 months
A team consists, if possible, of a relatively small number of people
- whose abilities complement each other
- who are commited to a common goal
- who pursue a common approach to work and
- who hold each other accountable.
The minimum size should be approx. 4-5 persons, otherwise a qualitative analysis (e.g. inventory in a meeting) is more useful than a written survey. The maximum size for real teams is usually 10-12 persons, whereby individual exceptions due to the procedures/technological processes are possible.