Terms and conditions

(as of 01/2024)

1. Object of business

1.1 TeamPuls is a scientifically developed measurement to evaluate the performance of teams. TeamPuls is continuously reviewed and further developed.

1.2 TeamPuls is based on a questionnaire which has to be answered by all team members, including the team leader. After answering the questionnaire online or after in sending the completed paper questionnaires, the evaluation of the questionnaires and the preparation of an evaluation report is carried out by Puls Feedback-Tools GbR, hereinafter referred to as contractor.

2. Contractual obligations of the contractor

2.1 The contractor provides the TeamPuls evaluation report to the client or to a representative appointed by him, generally within five working days.

2.2 The contractor shall keep the raw data for statistical evaluations and comparisons with previous measurements in compliance with data protection regulations.

2.3 Liability and warranty claims for breaches of duty due to simple negligence are limited to € 10.000.

3. Contractual obligations of the client

The client is obligated to comply to the following conditions of use:

3.1 The background and objectives of the application of the measurement procedure shall be explained to all team members in advance by the team leader or the team consultant.

3.2 The anonymity of the completed questionnaires and the survey results must be guaranteed in order to prevent any possible misuse of the results (e.g. consequences under labour law for individual team members).

3.3 All team members shall be informed of the results of the measurement procedure and involved in the planning of measures.

4. Costs and billing

4.1 The costs for the use of TeamPuls become due according to the current price list as soon as the evaluation report has been created. They have to be transferred within 14 days after invoicing without deduction.

4.2 In the event of default on the part of the client, the contractor shall be entitled to charge interest from the beginning of the default at a rate of 5% above the respective discount rate of the Deutsche Bundesbank without proof.

5. Confidentiality and data protection

5.1 The client shall observe the provisions of data protection law when applying these terms and shall indemnify the contractor against all conceivable material and immaterial claims for damages by third parties in the event of any infringements.

5.2 The contractor obliges himself to publish data and analysis results of organizations in which the client uses the subject matter of the contract only anonymously and for scientific purposes. Should the contractor wish to state the name of the client, this may only be done with the permission of the client.